The research examines the financial and operational sustainability of rural water services in sub-Saharan Africa to inform policy and practice. The field-based study focuses on a professional service delivery model implemented in rural Mali. Applying quantitative and qualitative methods, the research explores 1) institutional, technological, and environmental factors and 2) their implications for contract design, consumer demand, and revenue generation to sustain the professional delivery of rural drinking water services.
The quantitative and qualitative data were assessed using complementary analytical approaches: